LG
A large-scale call center built for ergonomics and streamlined operational flow.
The Project
Thousands of workstations that needed to run at the same pace, with the comfort to support long shifts and the structure to manage productivity efficiently.
We designed a balanced corporate ecosystem where the layout drives performance, respects each team's working style, and reinforces a culture built on innovation and excellence.
The Challenge
Deliver privacy within a shared space, where every workstation supports focus, ergonomics, and supervision alike. The brief also called for an environment that would lift productivity, ensuring concentration without sacrificing collaboration among team members.
How we did it
The same scope as always, shown as a process.
The Solution
A workstation system with tall rear dividers and strategically placed side panels that cut down on visual and acoustic distractions without isolating the user. The call-center furniture we designed brings function and form together, with generous work surfaces, smart storage, and materials that add both visual and acoustic comfort.
A large-scale call center built for ergonomics and streamlined operational flow.
What We Installed
Furniture built for continuous operation.
FAQ
Questions about the LG project.
We cover the most common questions about this 11,592 m² call center in Querétaro.
What challenges does call-center furniture like LG's solve? +
Delivering acoustic and visual privacy within a shared space, without isolating team members or sacrificing supervision of the operations floor.
Which collections were installed? +
iWork and Privatt for private workstations on the operations floor, and Anzio for supervisor areas and boardrooms.
Does this type of workstation work for long shifts? +
Yes, the tall-divider and side-panel system is built for comfort and focus during extended shifts.
