LG call center project

LG

A large-scale call center built for ergonomics and streamlined operational flow.

Client LG
Location Queretaro
Floor Area 11,592 m²
Scope Design · Manufacturing · Installation
Collections iWork · Anzio

The Project

Thousands of workstations that needed to run at the same pace, with the comfort to support long shifts and the structure to manage productivity efficiently.

We designed a balanced corporate ecosystem where the layout drives performance, respects each team's working style, and reinforces a culture built on innovation and excellence.

LG call center
11,592 m²
Area delivered
2 collections
iWork & Privatt · Anzio
Design · Manufacturing · Installation
Project scope
01

The Challenge

Deliver privacy within a shared space, where every workstation supports focus, ergonomics, and supervision alike. The brief also called for an environment that would lift productivity, ensuring concentration without sacrificing collaboration among team members.

02

How we did it

The same scope as always, shown as a process.

Discovery Survey of the space and how teams actually work.
Design Visual proposal and collection selection.
Manufacturing Made-to-measure production of every piece.
Installation On-site assembly, ready to operate.
03

The Solution

A workstation system with tall rear dividers and strategically placed side panels that cut down on visual and acoustic distractions without isolating the user. The call-center furniture we designed brings function and form together, with generous work surfaces, smart storage, and materials that add both visual and acoustic comfort.

LG project detail
LG project detail
LG workstations
The result

A large-scale call center built for ergonomics and streamlined operational flow.

What We Installed

Furniture built for continuous operation.

FAQ

Questions about the LG project.

We cover the most common questions about this 11,592 m² call center in Querétaro.

What challenges does call-center furniture like LG's solve? +

Delivering acoustic and visual privacy within a shared space, without isolating team members or sacrificing supervision of the operations floor.

Which collections were installed? +

iWork and Privatt for private workstations on the operations floor, and Anzio for supervisor areas and boardrooms.

Does this type of workstation work for long shifts? +

Yes, the tall-divider and side-panel system is built for comfort and focus during extended shifts.

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